On all accounts being managed and regardless of the individual claims handler, a periodic report will be prepared with the conclusions of the particular adjustment, which will allow to improve the management of the risks.
Appointment
Appointment of the adjuster handling the case and setting guidelines of the claim to be managed. Conduct survey if necessary.
Obtaining
Obtaining all the information for the adjustment, contextual analysis of the claim and the policy, previous interaction with the insured, to determine their expectations of the process.
Verification
Exhaustive verification of all damages and their possible causes. Detection of possible recurring problems and/or risks not previously considered, to be reported to the parties.
Analysis
Analysis, evaluation and conclusion of the causes of the loss and mechanisms to avoid future recurrences, if possible.
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